Returns & Exchanges

At Market House, we stand behind the quality of our artisanal food products; if you are not completely satisfied with your order, we offer a 30-day window for returns on non-perishable items and immediate resolution for perishables.

Return Process

• 1.
  Contact Support

  Reach out to our customer service team via email or our online portal with your order number and photos of the product in question.

• 2.
  Review Eligibility

  Our team will verify if the item is eligible for return, focusing on food safety standards and ensuring the product is unopened or was received in damaged condition.

• 3.
  Package Your Item

  For non-perishable returns, securely pack the items in their original packaging and attach the prepaid shipping label provided by our team.

• 4.
  Receive Refund or Credit

  Once your return is processed or your claim is approved, we will issue a full refund to your original payment method or provide a store credit within 5-7 business days.